Definitions

Effective Date: June 1, 2026

These capitalized terms referenced and used throughout (and not otherwise defined in) Calendly’s Terms shall have the following meanings:

• “Affiliate” means any Entity that directly or indirectly controls, is controlled by, or is under common control with a party, where control means at least 50% ownership or power to direct an Entity’s management.

• “AI Features” means certain products, features and functionality as part of the Services that include artificial intelligence, machine learning, chatbots, or similar functionality.

• “Applicable Laws” means all applicable local, state, federal and international laws, regulations and conventions, including those related to data privacy and data transfer, the exportation of technical or personal data, and any applicable communications, wiretap and other laws pertaining to recording, transcribing and/or summarizing.

• “Authorized Users” means an Entity’s or its Affiliates’ employees, consultants, contractors, and agents i) who are authorized by the Entity to access and use the Services under the rights granted to the Entity pursuant to the Customer Terms and Conditions or a Master Services Agreement; and ii) for whom access to the Services has been purchased thereunder.

• “Beta Services” means certain Calendly Services or features which may be designated by Calendly as experimental, pilot, limited release, in development, developer preview, or early access.

• "Calendly,” “we,” “our,” or “us” means Calendly, LLC and its Affiliates.

• “Calendly IP” means our service marks or trademarks in the form of words, graphics, and logos, the Website(s), Services, Documentation, Usage Information, Feedback, API, any and all related modifications or derivative works of the foregoing.

• “Confidential Information” means information disclosed by or on behalf of one party (“Discloser”) to the other party (“Recipient”) under these Terms, in any form, concerning the Discloser’s business, including its operations, strategies, financial information, products, services, and customer information, which (a) Discloser identifies to Recipient as “confidential” or “proprietary”, either in writing or verbally or (b) should be reasonably understood as confidential or proprietary due to its nature or the circumstances of its disclosure. 

• “Customer” means either i) an individual with a registered Calendly account; or ii) an Entity that has purchased Calendly licenses for its Authorized Users to access and use the Services with registered accounts. 

• “Customer Data” means information, data, and other content, in any form or medium, that is submitted, or posted by or on behalf of Customer, an Authorized User, or their Participants through the Services. To be clear, Customer retains all Intellectual Property Rights in Customer Data.

• "Customer Terms” or “Customer Terms and Conditions” means the Calendly Customer Terms and Conditions posted on the Calendly Website.

• “Data Processing Addendum” or (“DPA”) means the data processing addendum posted on the Calendly Website.

• "Definitions” means this Calendly Definitions page.

• “Documentation” means information, policies and specifications related to the Services created by or on behalf of Calendly made available on Calendly’s Website or generally by Calendly in any format which includes but is not limited to user guides or manuals, user materials, service descriptions, help articles, or other end user documentation for the Services, including any modifications or derivative works of the foregoing. 

• “Entity” means a company or organization which has purchased licenses to the Services for use with email domains it owns, controls or manages, or has authority to bind to Customer Terms and Conditions or an MSA and be responsible for individuals using such email domain(s) with the Services. 

• “Feedback” means any comments or suggestions submitted by Customer or an Affiliate, their Authorized Users or Participants or any other person accessing Calendly IP, including but not limited to suggestions for improving or enhancing the Services, votes on suggestions, or submissions of any other information relating to the features, functionality, or operation of the Services or Website. 

• “Fees” means the subscription and other costs associated with Customer’s use of the Services payable to Calendly in the amounts specified in an applicable Order Form, invoice, or the billing page of your account. Unless otherwise explicitly stated, Fees presented on Calendly's Website or Order Forms are exclusive of Taxes.

• "Free Account” means a Calendly account provided free of charge, created by you, acting as a Customer, in accordance with Section 3 of the Customer Terms.  

• "Initial Subscription Term" means the first period that Customer is provided access by Calendly to utilize the Services with a Free Account or Paid Account.

• "Input" means any content Customer shares or uploads to the AI Features. All Input is deemed Customer Data.

• “Intellectual Property Right(s)” means all registered or unregistered intellectual property rights throughout the world, including rights in patents, copyrights, trademarks, trade secrets, designs, databases, domain names, and moral rights.

• “Master Services Agreement” or “MSA” means a current, valid, and executed agreement between Calendly and an Entity that governs  the provision, access, and use of the Services. To be clear, if you have an MSA with Calendly, the terms of that MSA apply to your use of the Services. 

• “Order Form” means any ordering document, pricing proposal, or similar document which identifies the applicable Services purchased by Customer under the applicable Terms and identifies the relevant Fees. 

• “Output” means the recordings, transcripts, text, decisions, actions, workflows, recommendations or other output generated by Customer’s and its Authorized Users’ prompts, Inputs, use of and interactions with AI Features. All Output is deemed Customer Data.

• “Plan Tier” means the subscription tier applicable to the Services that details the features and functions available via the Services, as set forth in the applicable Order Form, invoice or the billing page of your account.

• "Paid Account” means a Calendly account subject to Fees owed by you to Calendly, created by you, acting as a Customer, in accordance with Section 3 of the Customer Terms.  

• “Participant” means any individual, other than Customer and its Authorized Users, who accesses or uses the Services as a result of an invitation, scheduling link, or other interaction initiated by Customer or its Authorized Users (including, without limitation, Customer’s clients, customers, prospects, candidates, or other business contacts).

• “Participant Terms and Conditions or "Participant Terms"  means the Calendly Participant Terms and Conditions posted on the Calendly Website.

• “Policy” or “Policies” means, to the extent applicable, the policies and notices available on the Calendly Website,  including but not limited to the Acceptable Use Policy (AUP). 

• “Privacy Notice” means Calendly’s Privacy Notice posted on the Calendly Website. 

• “Renewal Subscription Term” means any successive periods following the Initial Subscription Term for which you are provided access to the Services under a Paid Account. 

• “Services” means all of Calendly’s websites, applications (including, but not limited to, mobile and cloud applications), tools, platforms, and services offered by Calendly, but excluding Third Party Applications.

• “Subscription Term” means the Initial Subscription Term together with all Renewal Subscription Terms.

• “Taxes” means any applicable taxes, levies, duties or other governmental assessments of any nature including but not limited to sales, use, value-added, goods and services or excise taxes assessed by any local, state, regional, provincial, federal, or foreign jurisdiction.

• “Terms” means the various terms, conditions and policies that can be found on the Calendly Website and which apply to your access and use of the Services and visitation to the Website, as applicable depending on the type of user you are and described on each page.

• “Third Party Application” or “TPA” means any web-based, mobile, offline or other software functionality or platform, owned or provided by Customer or a third-party provider, that interoperates with and is accessible through, within, or in conjunction with the Services.

• “Usage Data” means data derived from the usage of the Services, including data regarding product configurations, applications utilized in connection with the Services, support data, operational data, log data and other data pertaining to the performance of the Services. To be clear, Usage Data is separate and distinct from Customer Data, and Calendly retains all Intellectual Property Rights in Usage Data.

• “Visitor” means a person, company or organization simply browsing the Calendly Website that does not have a registered Calendly account, nor are they accessing the Services as a result of an invitation, scheduling link, or other interaction initiated by Customer or its Authorized Users.

• “Website” means the Calendly.com website or any other proprietary website owned by Calendly or that Calendly has the authority to manage and control.